TERMS OF SALE
Article 1 - PRESENTATION OF THE COMPANY
SB IMPORT owner of the site www.trackir.fr is a company , its registered office is located at 1 RUE PAUL GEORGET 49000 ANGERS
You can contact SB IMPORT :
- By electronic mail via the CONTACT page of the site
- By mail at the following address: SB IMPORT - 1 Rue Paul Georget - 49000 ANGERS
Section 2 - APPLICATION OF CONDITIONS
These terms and conditions apply exclusively to all online purchases made by a consumer, and for personal use on the site www.trackir.fr. These general conditions of sale are intended to define the rights and obligations of the parties. You acknowledge having read, at the time of taking ownership of a produc, all these terms and conditions and special conditions of sale stated on the screen (product description, price, product features, etc..) And declare that they accept them without reservation. You have the ability to save, print and retain these terms and conditions, available on www.trackir.fr from the homepage and in the recording of your order. All other conditions binding SB IMPORT after written confirmation from him. These terms and conditions are binding on you regardless of specific clauses that you would add - without the express agreement of SB IMPORT. By registering your order, you acknowledge that you have full legal capacity or have permission of the person authorized to hire you under these conditions of sale. It is recalled that minors lack the capacity to contract and are therefore not entitled to order. These conditions can be modified at any time without notice by SB IMPORT, changes then being applicable only to subsequent orders.
Article 3 - CONTROLS
3.1. The offer .
Offers are valid while supplies last and may be revoked at any time by deleting the product on screen. You'll be notified of out of stock directly to the product page. Accordingly, SB IMPORT reserves the right not to accept an order for reasons of stock in the latter case, if a payment was made, you will be refunded.
3.2. Customer Account
Any new member must create an account, identification is performed using an identifier ("login"), a password of at least six alphanumeric characters, and an address. Your site navigation will be via a secure connection from your identification.
3.3. Stage to conclude the contract
French is the only language offered for the conclusion of the contract. The checkout process takes place in two steps (selecting a shipping address and type of payment) and definitely will be registered only after validation of each of these steps. The electronic contract is formed when you confirm the order (so-called double click). Your bill and terms and conditions applicable to the day of your order will be sent by email to the email address on your account and are archived on our server automatically. You can track your order through your account. SB IMPORT reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.
3.4. Order Cancellation
The order is automatically canceled if not entering your credit card information, agree to pay the site secure payment or receipt of payment. In any case, please contact us using the form on the Contact page, stating the name appearing on the billing order and order number. As long as your order is not being prepared logistics, you can cancel it. When the order is prepared, the cancellation can be done by you refuse the package without opening it, sent by SB IMPORT (see procedure described in Article 10).
Article 4 - RATES
The prices listed on the site are indicated in Euros (including taxes), excluding shipping costs. The products will be billed based on rates in effect at the site at the time of registration of orders subject to availability on that date and except clerical error (eg typo not intentional). The amount of postage is automatically calculated based on each order and it appears on the summary of your order before final registration. If you are a customer outside the EU or in the overseas territories, the invoice will be issued without VAT. All orders shipped outside metropolitan France may be subject to any local taxes, duties, dock dues and customs fees upon delivery; Their acquittal is your responsibility and your responsibility. Check with the relevant authorities of the country of delivery.
Article 5 - PAYMENT
Any settlement paid SB IMPORT can not be regarded as a deposit.
5.1 Modes of Payment
Payments must be made so that the seller can use the funds the day of the date stated on the invoice. Payment is made, unless otherwise specified on the site, with the order by:
- Credit card (with a validity of at least 1 month). The seizure of bank information is performed on a secure server to ensure security and confidentiality of information provided at the bank transaction. All connection information is stored.
- Check (issued by a bank domiciled in France). The check should be sent out to SB IMPORT at the following address: SARL SB IMPORT - Service Orders, The Gres, 49170 Saint Martin du Fouilloux. It must be accompanied by a copy of the email acknowledgment of your order. If you do not have a printer, write down the back of the check the day of your order, the order number and customer number. The check should be in the name of the person who placed the order, failing which he shall indicate on the check number order and customer number. It will be cashed upon receipt. The processing of your order will be effective from the date of receipt.
SB IMPORT reserves the right to ask you a cashier's check if the sums involved are significant. In case of payment by installments, expressly accepted by the seller, or for delays, non-payment of a single maturity to make an end immediately due the full price, whatever the conditions previously agreed.
5.2 Rationale
For reasons of limitations fraud SB IMPORT reserves the right to accept the sale to ask you to prove your identity and place of residence. In this case, the processing of your order will be processed after receipt of these documents. We reserve the right to cancel your order if you receive these documents or receive documents judged non-compliant.
Article 6 - PRODUCT INFORMATION
6.1 Description and availability of products
The essential features of the product are listed in the "product" usually containing a photograph showing the product and its features, within the limits of information provided by suppliers. SB IMPORT uses all its means to introduce and describe the products with the greatest possible accuracy. The presentation of products, pictures or graphics are subject of much attention. However it remains indicative and may not engage our responsibility, or even call into question the validity of the order. The detailed product is the sole source contract. Manufacturers and suppliers are subject to change without notice the technical composition or product references. SB IMPORT Ltd is entitled at any time to update, improve or withdraw the sale of its products and / or peripheral products and accessories. It belongs to you, if you do not feel sufficiently competent to be assisted by counsel. You can contact SB IMPORT for additional information on the products presented via the CONTACT page of our website.
You are informed of the availability of the product directly on the site. For products not stocked in our warehouses, our offers are subject to availability from our suppliers.
6.2 Limitation on imports
It is your responsibility to check with the local authority in your country of any import restrictions or use of products or services you plan to order. You acknowledge that the products may include technology and software subject to export controls on U.S. and European Union and the laws of the country where they are delivered or used. You must comply with these laws. The products can be sold, leased or transferred to users or countries subject to restriction, or use them for purposes of mass destruction or genocide. You must refer to the regulations, which vary depending on the product regularly.
Article 7 - DELIVERY
Delivery is to the address you provided when placing the order. We disclaim any responsibility for errors before delivery address.
7.1 Delivery
SB IMPORT is committed to deliver within 30 days maximum from the day after you have submitted, subject to availability of products in our inventory. Any other time of delivery is a guideline only; the time indicated on the site are usually recorded average delays and correspond to the time of order processing, plus shipping time carriers. When paying by check, the time limits applicable in this case are those at the date of receipt of the check. The seller is authorized to make partial deliveries. Except for special comments on the site, LLC SB IMPORT freely chooses the carrier and bears the risks related to transportation to delivery, that is to say until physical delivery of goods to the consignee named in the order or his agent agrees, provided that you check the goods when received in the presence of the carrier file and serve, if necessary, writing on the travel voucher, your reservation details (see Section 7.3). In all cases, delivery on time can only intervene if the purchaser is current on its obligations to the seller regardless of the cause.
7.2 What to do in case of late delivery?
We advise you to check directly online status of your order before contacting us (monitoring the delivery of your order is done directly on the carrier's website using the link in the email confirmation of your order stating the shipment number and carrier). We encourage you to notify us of any delay of more than eight days from the shipment date listed on the site of the carrier, so we can start an investigation with the carrier (the times of investigation may vary from one to three weeks). If during the period of investigation, the product is found, it will be immediately forwarded to your home. If however the product is not found at the end of the period of investigation, the carrier considers the package as lost, and we will refund if the product is unavailable.
Pursuant to Article L. 114-1 of the Consumer Code, for products with a value greater than 500 € if the 30 days is exceeded by more than 7 days, except in cases of force majeure, you can terminate the contract by registered letter with notification of receipt. The contract will be considered broken by SB IMPORT Ltd upon receipt of the letter by which you inform us of your decision, if delivery is not made or if the service has not been executed between the sending and receiving this letter. You can exercise this right within sixty days from the date specified for delivery of the property. All monies paid are considered interim.
7.3 What to do in case of damaged or missing?
You must refuse delivery if the goods are damaged, missing or if the package has been opened or refurbished (except customs clearance). If you accept the goods, you must make reservations in writing accurate and detailed information on the delivery note in the presence of the carrier or its employees. You must then send a letter to the carrier within 3 days of delivery, in which you describe the damage observed. To help you in these efforts, please contact us at the same time via our email CONTACT page. If no complaint under this procedure, all items mentioned on the invoice and the delivery are considered to have been delivered in full and in good condition (no apparent defect). The merchandise accepted without reservation by the recipient at the time of delivery is arriving in good condition and in its entirety: no claim can be supported by SB IMPORT. If this procedure is not followed, neither you nor SB IMPORT will act responsibly against the carrier.
Article 8 - RIGHT TO RETURN TO INDIVIDUALS ONLY (not for professional buyers, dealers and companies)
You have a withdrawal period of 7 days after delivery of your order. You must return the goods and all accessories, manuals, etc.. in their original condition and packaging (which only allows the transport of the goods in good condition) The consumer will compensate us for the deterioration of the equipment value. All returns require a return number which can be obtained free via the CONTACT page of our website (see Article 10). The return of goods is the cost and risk of the buyer (you are advised to report the value of the goods and insurance to cover these risks). However, the right of withdrawal may be exercised pursuant to Article L121-20-2, including: - products supply of goods made to the consumer's specifications or clearly personalized, such as in particular the assembled parts on demand Buyer's - products which, because of their nature, can not be returned or are liable to deteriorate or expire rapidly; - contracts for the supply of audio or video recordings or computer software when have been unsealed by the consumer. Accordingly, the amount of postage and services ordered will be deducted for the actual value of the refund of returned merchandise. The shipping and return will be charged to the consumer.
Article 9 - WARRANTY
When a concern arises with material, please contact our sales service by visiting our website and using the CONTACT page.
9.1 Ensure manufacturer
Warranty conditions vary from one manufacturer to another. Their details are available from the website SB IMPORT, heading SERVICE. For products with a specific manufacturer warranty (support of the guarantee directly from the manufacturer, or on-site warranty, extended warranty or specific), SB IMPORT makes no warranty as to the contractual products and refuse any return Merchandise in this context. SB IMPORT shall not be liable for any failure of the manufacturer under warranty. In case of bankruptcy or failure to supply the manufacturer, the customer can not turn against SB IMPORT, which assumes no responsibility for the warranty on the products of that manufacturer. We draw your attention to a possible procedure for registering your product, necessary for the implementation of the guarantee of certain manufacturers.
9.2 Guarantee
This warranty seller shall not take effect in the absence of a manufacturer's warranty which will be essential prioritaire.Les products are guaranteed by SB IMPORT, parts and labor against defects in material or workmanship for a period of 1 year the date of delivery, unless special conditions expressly served. In all cases, items with a unit value of less than 25 € HT are warranted for a period of 6 months from the date of delivery. Under this warranty only and failing label prepaid the shipping costs to return the equipment in the first month after its receipt is offset by the creation of a voucher. This is calculated on the basis of a tariff package for return postage paid Coliposte Post. The voucher is valid for 3 months from its date of issue.
9.3 Limitation of Warranty
The warranty is limited to SB IMPORT repair, replacement or refund value of the goods found defective SB IMPORT, taking into account the use which has been done and this free choice of SB IMPORT. The seller agrees to provide only the replacement of defective parts and repair parts ordered from SB IMPORT. The VAS SB IMPORT can play only under warranty SB IMPORT or statutory warranty. The warranty is valid only on presentation of the original invoice.
9.4 Legal rights
You also get a legal guarantee against hidden defects on the products sold and the lack of conformity of goods with the contract (Appendix 1).
Article 10 - RETURN OF EQUIPMENT AND REIMBURSEMENT
10.1. Need for a return number
The return of goods is made only by post. All returns require prior approval of SB IMPORT and a return number, which can be obtained free via the CONTACT page accessible from the homepage of the site. You will receive the means considered most appropriate by SARL SB IMPORT a return agreement. Failing agreement to return the merchandise may be returned or held at your disposal at your expense and risk, all transportation, storage, handling at your expense. The products are returned at your expense and at your own risk. We advise you to declare the value of the goods and transport insurance. The buyer has after obtaining the agreement of return within 14 days to return the defective goods at SB IMPORT. The following information is generally requested: contact details, description of the item or items concerned, serial number, the fault found and the number of invoice or delivery note corresponding to the parts described. Goods must be returned with a copy of the invoice and return number listed on the package at the following address: SARL SB IMPORT - Returns Center, sandstones, 49170 Saint Martin du Fouilloux.
10.2. Need for proper packaging
Defective product must be returned in its original packaging, which allows one to transport the product in good condition, with warranty stickers, include the entire product and its accessories and be accompanied by legible return number. Any product incomplete, damaged and / or whose original packaging has been damaged, will be returned or exchanged, or refunded. The sender must ensure the packaging and packaging materials that it sends. In particular, the recipient can send back the goods to another address as the destination with the same original packaging, the risks to the sender be liable for damage occurring during the subsequent transport.
Article 11 - RETENTION OF TITLE
The goods will be shipped and invoiced remain the property of SB IMPORT company until full payment of their price. Failure to pay could lead to claim the goods by SB IMPORT, the return is immediate and the goods delivered at your expense and risk. During the period between the delivery and transfer of property, loss, theft or destruction, and that you may cause damage are your responsibility.
Article 12 - WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (EEE) PROFESSIONAL
For equipment excluded from the scope of Decree No. 2005-829 relating to the composition of electrical and electronic equipment and disposal of waste from this equipment, and in accordance with Article L. 541-2 of the Environmental Code, it is the holder of the waste or to arrange to have them for disposal. For equipment covered by the decree, and pursuant to Article 18 of Decree 2005-829 relating to the composition of electrical and electronic equipment and disposal of waste from this equipment, organization and financing of the removal and treatment of EEE waste, the subject of this contract of sale are transferred to the Purchaser that agrees. The Purchaser shall ensure the collection of the equipment object of the sale, its treatment and its recovery in accordance with Article 21 of that decree. The above requirements must be passed by successive professional buyers to the end user in the EEA. Failure by the Buyer of the obligations imposed upon it can cause the application of sanctions under Article 25 of decree 2005-829 against him.
Article 13 - LIABILITY
The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation or reimbursement or because of the responsibility SB IMPORT. Our products have performance that is compatible with professional use even if SB IMPORT not intended for sale to professionals and accordingly SB IMPORT not be held liable for any damages whatsoever resulting from professional activities including any damages that may arise from the purchase of products, operating loss, profit or turnover or loss of data. We disclaim any responsibility for your shipments of equipment without the original packaging and without insurance. We remind you that we will not be held responsible for material delivered in poor condition or missing if you do not follow the approval procedure described in section 7. SB IMPORT can not be held responsible for any breach of its contractual obligations where the failure or improper performance of the contract is attributable either to the consumer (eg due to misuse), or in fact, unforeseeable and irresistible, a third contract, or a case of force majeure. Subject to mandatory provisions of law, responsibility for SB IMPORT is strictly limited to the obligations defined in these conditions or, where appropriate, to express conditions. SB IMPORT can not be held liable for material and immaterial damage that would occur during the troubleshooting in case the buyer return products that have been supplied by the seller.
Express agreement, an event of force majeure or events such as lockout, strike, work stoppage or partial in the factory of the vendor or its suppliers, epidemics, war, requisition, fire, flood, interruption or transportation delays, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or importation of the goods, the seller is relieved of all responsibility in the delivery. The seller will keep the buyer informed in a timely manner, cases and events listed above.
Article 14 - PROCESSING OF PERSONAL DATA
You give your consent to use personal data collected during the ordering, as customers file SB IMPORT. In accordance with the Data Protection Act of 6 January 1978, you have a right to access and rectify any personal information about you. If you wish to exercise this right, you just follow the terms described in our page devoted to the protection of personal data. Through us, you may need to receive information and promotional offers. If you do not want, you can write to us via the CONTACT page of the site.
Article 15 - FINAL PROVISIONS
This contract is governed by French law. The application of the Vienna Convention on the International Sale of Goods is expressly excluded. SB IMPORT archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of section 1348 of the Civil Code. The computerized records of SB IMPORT be deemed by the parties as proof of communications, orders, payments and other transactions between the parties, unless proven otherwise. The electronic signature, made by the procedure of "double-click" when placing an order and its registration has value written between the parties. French law is applicable without ruling enforcement provided to consumers legislative requirements or mandatory law more protective the judge seized by a foreign country's consumer correspondent. If any provision or provisions of these Terms and Conditions had to be annulled or declared illegal by a final court decision, such invalidity or illegality will not affect the other clauses and provisions which will continue to apply. In case of dispute, please contact us first to seek a friendly solution in case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek a amicable solution with the help of our internal mediation or a professional association for the industry, a consumer association or any other counsel of his choice. All differences in training, implementation and termination of contractual obligations between the parties can not lead to a settlement will be submitted to the French courts. In case of dispute with professionals and / or traders, it will be subject to the jurisdiction of the Commercial Court of Angers in whose jurisdiction the headquarters of the seller, regardless of the conditions of sale and payment method
TERMS OF SALE
Article 1 - PRESENTATION OF THE COMPANY
SB IMPORT manages the site www.trackir.fr, its registered office is located at 1 RUE PAUL GEORGET 49000 ANGERS
You can contact SB IMPORT :
- By electronic mail via the CONTACT page of the site
- By mail at the following address: SB IMPORT - 1 Rue Paul Georget - 49000 ANGERS
Section 2 - APPLICATION OF CONDITIONS
These terms and conditions apply exclusively to all online purchases made by a consumer, and for personal use on the site www.trackir.fr. These general conditions of sale are intended to define the rights and obligations of the parties. You acknowledge having read, at the time of taking ownership of a produc, all these terms and conditions and special conditions of sale stated on the screen (product description, price, product features, etc..) And declare that they accept them without reservation. You have the ability to save, print and retain these terms and conditions, available on www.trackir.fr from the homepage and in the recording of your order. All other conditions binding SB IMPORT after written confirmation from him. These terms and conditions are binding on you regardless of specific clauses that you would add - without the express agreement of SB IMPORT. By registering your order, you acknowledge that you have full legal capacity or have permission of the person authorized to hire you under these conditions of sale. It is recalled that minors lack the capacity to contract and are therefore not entitled to order. These conditions can be modified at any time without notice by SB IMPORT, changes then being applicable only to subsequent orders.
Article 3 - CONTROLS
3.1. The offer .
Offers are valid while supplies last and may be revoked at any time by deleting the product on screen. You'll be notified of out of stock directly to the product page. Accordingly, SB IMPORT reserves the right not to accept an order for reasons of stock in the latter case, if a payment was made, you will be refunded.
3.2. Customer Account
Any new member must create an account, identification is performed using an identifier ("login"), a password of at least six alphanumeric characters, and an address. Your site navigation will be via a secure connection from your identification.
3.3. Stage to conclude the contract
French is the only language offered for the conclusion of the contract. The checkout process takes place in two steps (selecting a shipping address and type of payment) and definitely will be registered only after validation of each of these steps. The electronic contract is formed when you confirm the order (so-called double click). Your bill and terms and conditions applicable to the day of your order will be sent by email to the email address on your account and are archived on our server automatically. You can track your order through your account. SB IMPORT reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.
3.4. Order Cancellation
The order is automatically canceled if not entering your credit card information, agree to pay the site secure payment or receipt of payment. In any case, please contact us using the form on the Contact page, stating the name appearing on the billing order and order number. As long as your order is not being prepared logistics, you can cancel it. When the order is prepared, the cancellation can be done by you refuse the package without opening it, sent by SB IMPORT (see procedure described in Article 10).
Article 4 - RATES
The prices listed on the site are indicated in Euros (including taxes), excluding shipping costs. The products will be billed based on rates in effect at the site at the time of registration of orders subject to availability on that date and except clerical error (eg typo not intentional). The amount of postage is automatically calculated based on each order and it appears on the summary of your order before final registration. If you are a customer outside the EU or in the overseas territories, the invoice will be issued without VAT. All orders shipped outside metropolitan France may be subject to any local taxes, duties, dock dues and customs fees upon delivery; Their acquittal is your responsibility and your responsibility. Check with the relevant authorities of the country of delivery.
Article 5 - PAYMENT
Any settlement paid SB IMPORT can not be regarded as a deposit.
5.1 Modes of Payment
Payments must be made so that the seller can use the funds the day of the date stated on the invoice. Payment is made, unless otherwise specified on the site, with the order by:
- Credit card (with a validity of at least 1 month). The seizure of bank information is performed on a secure server to ensure security and confidentiality of information provided at the bank transaction. All connection information is stored.
- Check (issued by a bank domiciled in France). The check should be sent out to SB IMPORT at the following address: SARL SB IMPORT - Service Orders, The Gres, 49170 Saint Martin du Fouilloux. It must be accompanied by a copy of the email acknowledgment of your order. If you do not have a printer, write down the back of the check the day of your order, the order number and customer number. The check should be in the name of the person who placed the order, failing which he shall indicate on the check number order and customer number. It will be cashed upon receipt. The processing of your order will be effective from the date of receipt.
SB IMPORT reserves the right to ask you a cashier's check if the sums involved are significant. In case of payment by installments, expressly accepted by the seller, or for delays, non-payment of a single maturity to make an end immediately due the full price, whatever the conditions previously agreed.
5.2 Rationale
For reasons of limitations fraud SB IMPORT reserves the right to accept the sale to ask you to prove your identity and place of residence. In this case, the processing of your order will be processed after receipt of these documents. We reserve the right to cancel your order if you receive these documents or receive documents judged non-compliant.
Article 6 - PRODUCT INFORMATION
6.1 Description and availability of products
The essential features of the product are listed in the "product" usually containing a photograph showing the product and its features, within the limits of information provided by suppliers. SB IMPORT uses all its means to introduce and describe the products with the greatest possible accuracy. The presentation of products, pictures or graphics are subject of much attention. However it remains indicative and may not engage our responsibility, or even call into question the validity of the order. The detailed product is the sole source contract. Manufacturers and suppliers are subject to change without notice the technical composition or product references. SB IMPORT Ltd is entitled at any time to update, improve or withdraw the sale of its products and / or peripheral products and accessories. It belongs to you, if you do not feel sufficiently competent to be assisted by counsel. You can contact SB IMPORT for additional information on the products presented via the CONTACT page of our website.
You are informed of the availability of the product directly on the site. For products not stocked in our warehouses, our offers are subject to availability from our suppliers.
6.2 Limitation on imports
It is your responsibility to check with the local authority in your country of any import restrictions or use of products or services you plan to order. You acknowledge that the products may include technology and software subject to export controls on U.S. and European Union and the laws of the country where they are delivered or used. You must comply with these laws. The products can be sold, leased or transferred to users or countries subject to restriction, or use them for purposes of mass destruction or genocide. You must refer to the regulations, which vary depending on the product regularly.
Article 7 - DELIVERY
Delivery is to the address you provided when placing the order. We disclaim any responsibility for errors before delivery address.
7.1 Delivery
SB IMPORT is committed to deliver within 30 days maximum from the day after you have submitted, subject to availability of products in our inventory. Any other time of delivery is a guideline only; the time indicated on the site are usually recorded average delays and correspond to the time of order processing, plus shipping time carriers. When paying by check, the time limits applicable in this case are those at the date of receipt of the check. The seller is authorized to make partial deliveries. Except for special comments on the site, LLC SB IMPORT freely chooses the carrier and bears the risks related to transportation to delivery, that is to say until physical delivery of goods to the consignee named in the order or his agent agrees, provided that you check the goods when received in the presence of the carrier file and serve, if necessary, writing on the travel voucher, your reservation details (see Section 7.3). In all cases, delivery on time can only intervene if the purchaser is current on its obligations to the seller regardless of the cause.
7.2 What to do in case of late delivery?
We advise you to check directly online status of your order before contacting us (monitoring the delivery of your order is done directly on the carrier's website using the link in the email confirmation of your order stating the shipment number and carrier). We encourage you to notify us of any delay of more than eight days from the shipment date listed on the site of the carrier, so we can start an investigation with the carrier (the times of investigation may vary from one to three weeks). If during the period of investigation, the product is found, it will be immediately forwarded to your home. If however the product is not found at the end of the period of investigation, the carrier considers the package as lost, and we will refund if the product is unavailable.
Pursuant to Article L. 114-1 of the Consumer Code, for products with a value greater than 500 € if the 30 days is exceeded by more than 7 days, except in cases of force majeure, you can terminate the contract by registered letter with notification of receipt. The contract will be considered broken by SB IMPORT Ltd upon receipt of the letter by which you inform us of your decision, if delivery is not made or if the service has not been executed between the sending and receiving this letter. You can exercise this right within sixty days from the date specified for delivery of the property. All monies paid are considered interim.
7.3 What to do in case of damaged or missing?
You must refuse delivery if the goods are damaged, missing or if the package has been opened or refurbished (except customs clearance). If you accept the goods, you must make reservations in writing accurate and detailed information on the delivery note in the presence of the carrier or its employees. You must then send a letter to the carrier within 3 days of delivery, in which you describe the damage observed. To help you in these efforts, please contact us at the same time via our email CONTACT page. If no complaint under this procedure, all items mentioned on the invoice and the delivery are considered to have been delivered in full and in good condition (no apparent defect). The merchandise accepted without reservation by the recipient at the time of delivery is arriving in good condition and in its entirety: no claim can be supported by SB IMPORT. If this procedure is not followed, neither you nor SB IMPORT will act responsibly against the carrier.
Article 8 - RIGHT TO RETURN TO INDIVIDUALS ONLY (not for professional buyers, dealers and companies)
You have a withdrawal period of 7 days after delivery of your order. You must return the goods and all accessories, manuals, etc.. in their original condition and packaging (which only allows the transport of the goods in good condition) The consumer will compensate us for the deterioration of the equipment value. All returns require a return number which can be obtained free via the CONTACT page of our website (see Article 10). The return of goods is the cost and risk of the buyer (you are advised to report the value of the goods and insurance to cover these risks). However, the right of withdrawal may be exercised pursuant to Article L121-20-2, including: - products supply of goods made to the consumer's specifications or clearly personalized, such as in particular the assembled parts on demand Buyer's - products which, because of their nature, can not be returned or are liable to deteriorate or expire rapidly; - contracts for the supply of audio or video recordings or computer software when have been unsealed by the consumer. Accordingly, the amount of postage and services ordered will be deducted for the actual value of the refund of returned merchandise. The shipping and return will be charged to the consumer.
Article 9 - WARRANTY
When a concern arises with material, please contact our sales service by visiting our website and using the CONTACT page.
9.1 Ensure manufacturer
Warranty conditions vary from one manufacturer to another. Their details are available from the website SB IMPORT, heading SERVICE. For products with a specific manufacturer warranty (support of the guarantee directly from the manufacturer, or on-site warranty, extended warranty or specific), SB IMPORT makes no warranty as to the contractual products and refuse any return Merchandise in this context. SB IMPORT shall not be liable for any failure of the manufacturer under warranty. In case of bankruptcy or failure to supply the manufacturer, the customer can not turn against SB IMPORT, which assumes no responsibility for the warranty on the products of that manufacturer. We draw your attention to a possible procedure for registering your product, necessary for the implementation of the guarantee of certain manufacturers.
9.2 Guarantee
This warranty seller shall not take effect in the absence of a manufacturer's warranty which will be essential prioritaire.Les products are guaranteed by SB IMPORT, parts and labor against defects in material or workmanship for a period of 1 year the date of delivery, unless special conditions expressly served. In all cases, items with a unit value of less than 25 € HT are warranted for a period of 6 months from the date of delivery. Under this warranty only and failing label prepaid the shipping costs to return the equipment in the first month after its receipt is offset by the creation of a voucher. This is calculated on the basis of a tariff package for return postage paid Coliposte Post. The voucher is valid for 3 months from its date of issue.
9.3 Limitation of Warranty
The warranty is limited to SB IMPORT repair, replacement or refund value of the goods found defective SB IMPORT, taking into account the use which has been done and this free choice of SB IMPORT. The seller agrees to provide only the replacement of defective parts and repair parts ordered from SB IMPORT. The VAS SB IMPORT can play only under warranty SB IMPORT or statutory warranty. The warranty is valid only on presentation of the original invoice.
9.4 Legal rights
You also get a legal guarantee against hidden defects on the products sold and the lack of conformity of goods with the contract (Appendix 1).
Article 10 - RETURN OF EQUIPMENT AND REIMBURSEMENT
10.1. Need for a return number
The return of goods is made only by post. All returns require prior approval of SB IMPORT and a return number, which can be obtained free via the CONTACT page accessible from the homepage of the site. You will receive the means considered most appropriate by SARL SB IMPORT a return agreement. Failing agreement to return the merchandise may be returned or held at your disposal at your expense and risk, all transportation, storage, handling at your expense. The products are returned at your expense and at your own risk. We advise you to declare the value of the goods and transport insurance. The buyer has after obtaining the agreement of return within 14 days to return the defective goods at SB IMPORT. The following information is generally requested: contact details, description of the item or items concerned, serial number, the fault found and the number of invoice or delivery note corresponding to the parts described. Goods must be returned with a copy of the invoice and return number listed on the package at the following address: SARL SB IMPORT - Returns Center, sandstones, 49170 Saint Martin du Fouilloux.
10.2. Need for proper packaging
Defective product must be returned in its original packaging, which allows one to transport the product in good condition, with warranty stickers, include the entire product and its accessories and be accompanied by legible return number. Any product incomplete, damaged and / or whose original packaging has been damaged, will be returned or exchanged, or refunded. The sender must ensure the packaging and packaging materials that it sends. In particular, the recipient can send back the goods to another address as the destination with the same original packaging, the risks to the sender be liable for damage occurring during the subsequent transport.
Article 11 - RETENTION OF TITLE
The goods will be shipped and invoiced remain the property of SB IMPORT company until full payment of their price. Failure to pay could lead to claim the goods by SB IMPORT, the return is immediate and the goods delivered at your expense and risk. During the period between the delivery and transfer of property, loss, theft or destruction, and that you may cause damage are your responsibility.
Article 12 - WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (EEE) PROFESSIONAL
For equipment excluded from the scope of Decree No. 2005-829 relating to the composition of electrical and electronic equipment and disposal of waste from this equipment, and in accordance with Article L. 541-2 of the Environmental Code, it is the holder of the waste or to arrange to have them for disposal. For equipment covered by the decree, and pursuant to Article 18 of Decree 2005-829 relating to the composition of electrical and electronic equipment and disposal of waste from this equipment, organization and financing of the removal and treatment of EEE waste, the subject of this contract of sale are transferred to the Purchaser that agrees. The Purchaser shall ensure the collection of the equipment object of the sale, its treatment and its recovery in accordance with Article 21 of that decree. The above requirements must be passed by successive professional buyers to the end user in the EEA. Failure by the Buyer of the obligations imposed upon it can cause the application of sanctions under Article 25 of decree 2005-829 against him.
Article 13 - LIABILITY
The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation or reimbursement or because of the responsibility SB IMPORT. Our products have performance that is compatible with professional use even if SB IMPORT not intended for sale to professionals and accordingly SB IMPORT not be held liable for any damages whatsoever resulting from professional activities including any damages that may arise from the purchase of products, operating loss, profit or turnover or loss of data. We disclaim any responsibility for your shipments of equipment without the original packaging and without insurance. We remind you that we will not be held responsible for material delivered in poor condition or missing if you do not follow the approval procedure described in section 7. SB IMPORT can not be held responsible for any breach of its contractual obligations where the failure or improper performance of the contract is attributable either to the consumer (eg due to misuse), or in fact, unforeseeable and irresistible, a third contract, or a case of force majeure. Subject to mandatory provisions of law, responsibility for SB IMPORT is strictly limited to the obligations defined in these conditions or, where appropriate, to express conditions. SB IMPORT can not be held liable for material and immaterial damage that would occur during the troubleshooting in case the buyer return products that have been supplied by the seller.
Express agreement, an event of force majeure or events such as lockout, strike, work stoppage or partial in the factory of the vendor or its suppliers, epidemics, war, requisition, fire, flood, interruption or transportation delays, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or importation of the goods, the seller is relieved of all responsibility in the delivery. The seller will keep the buyer informed in a timely manner, cases and events listed above.
Article 14 - PROCESSING OF PERSONAL DATA
You give your consent to use personal data collected during the ordering, as customers file SB IMPORT. In accordance with the Data Protection Act of 6 January 1978, you have a right to access and rectify any personal information about you. If you wish to exercise this right, you just follow the terms described in our page devoted to the protection of personal data. Through us, you may need to receive information and promotional offers. If you do not want, you can write to us via the CONTACT page of the site.
Article 15 - FINAL PROVISIONS
This contract is governed by French law. The application of the Vienna Convention on the International Sale of Goods is expressly excluded. SB IMPORT archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of section 1348 of the Civil Code. The computerized records of SB IMPORT be deemed by the parties as proof of communications, orders, payments and other transactions between the parties, unless proven otherwise. The electronic signature, made by the procedure of "double-click" when placing an order and its registration has value written between the parties. French law is applicable without ruling enforcement provided to consumers legislative requirements or mandatory law more protective the judge seized by a foreign country's consumer correspondent. If any provision or provisions of these Terms and Conditions had to be annulled or declared illegal by a final court decision, such invalidity or illegality will not affect the other clauses and provisions which will continue to apply. In case of dispute, please contact us first to seek a friendly solution in case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek a amicable solution with the help of our internal mediation or a professional association for the industry, a consumer association or any other counsel of his choice. All differences in training, implementation and termination of contractual obligations between the parties can not lead to a settlement will be submitted to the French courts. In case of dispute with professionals and / or traders, it will be subject to the jurisdiction of the Commercial Court of Angers in whose jurisdiction the headquarters of the seller, regardless of the conditions of sale and payment method